Emergency plumbing

Plumbing emergency? Stop the water, then call

Close your main shutoff first. In basement homes it's usually where the main enters by the meter; in slab homes, near the front hose bib or the water heater. Then call and we'll connect you with a licensed plumber who serves your ZIP code.

Call (773) 514-3066 Request service

Same-day service when a plumber is available
Burst pipes · slab leaks · sewer backups

Wrench resting on a wet stainless steel sink

Frozen pipe? Shut off the main first. If a pipe freezes, shut off the main water valve before it thaws, then call a licensed plumber. (Illustrative AI-generated clip, no sound.)

Smell gas? Leave first, then call. If you smell gas, get everyone out, then call your gas utility or 911 from outside. (Illustrative AI-generated clip, no sound.)

What to do in the first 10 minutes

Stop the water, make the area safe, then limit damage by moving valuables, mopping and running fans. Photograph everything for insurance before cleanup. The full checklist is in our burst pipe guide. If you smell gas, follow the gas smell steps instead.

Urgent problems plumbers handle

Slab Leak DetectionHow plumbers find leaks under a concrete slab Slab Leak Repair & ReroutesSlab leak repair options compared Pinhole Leak RepairPinhole leaks in copper pipes Water Heater ReplacementGas and electric tank water heater replacement Main Water Line RepairLeaking or failing main water line between the meter or curb stop and the house Drain CleaningDrain cleaning for kitchen, bath, laundry and main lines Sewer Line RepairSewer line repair and replacement options Gas Line RepairGas line leak repair, new gas lines and pressure testing. If you smell gas, leave the home first and call your gas utility or 911 from outside.Frozen & Burst Pipe RepairFrozen or burst pipe? Shut off the main, thaw safely and call a plumber. Where pipes freeze, how repairs work, and how to stop it happening again.Sump Pump Installation & ReplacementSump pump installation and replacement

Frequently asked questions

Where is the main water shutoff?

In basement homes, usually on the front wall where the main enters, next to the meter. In slab homes, often near the front hose bib or in the garage by the water heater. The curb box or meter pit at the street has a shutoff too, which may need a meter key.

What should I do if a pipe froze or burst?

Shut off the main, open the faucets on that line, and turn off power to anything near the water. Thaw an intact pipe gently with a hair dryer, never an open flame. If it has split, keep the water off and call.

What counts as a plumbing emergency?

Water you can't stop, sewage backing up, water near electrical, no water at all, or a gas smell (leave and call the gas utility or 911 first).

Is emergency service available at night?

Availability after hours depends on the plumbers serving your area. Call and we'll connect you with whoever is available.

Water you can't stop? Call now

Same-day service when a plumber is available. One call connects you with a licensed plumber who serves your ZIP.

Call (773) 514-3066 Request service